In terms of public speaking, persuasion is understood as the process of __________.
A. influencing another person's attitudes, beliefs, values, and/or behaviors
B. changing people's minds
C. getting an audience to believe exactly what you believe
D. convincing people to do something they have never done before
Answer: A
Communication & Mass Media
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Which term is used by Coombs to reference a sudden, large-scale event that seriously disrupts routines of systems and poses a danger to values and social goals?
a. crisis b. disaster c. problem d. issue
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