Josh's parents always tell him he's a wonderful child and express the same sentiment to their friends. This is likely to have a positive impact on his identity according to the concept behind _____

a. interaction theory.
b. social contact theory.
c. reflected appraisals.
d. internal appraisals.

Answer: c

Communication & Mass Media

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Which types of documents help convince potential clients to purchase a company's service or product?

a. Sales proposal b. Memo c. Correspondence d. Progress report

Communication & Mass Media

Delight is considered to be a primary facial expression

Indicate whether this statement is true or false.

Communication & Mass Media