Alura has designed a training website on how to diffuse customer anger in a customer service environment by providing examples of what to expect if a specific communication behavior is used. This is an example of organizing training content by

The code of ethics for journalists developed by the American Society of Newspaper Editors is called the __________ of Journalism

Fill in the blank with correct word

Which of the following is a characteristic of a healthy corporate culture?

a. positive publicity b. high-tech systems c. empowered employees d. consistent profitability