Gabriel is the campaign manager for a candidate for governor. Through a commissioned poll, he discovers that the candidate's approval rating has changed from 80 to 64 percentage points, a drop of 16 percentage points. What was the percent change?

Companies are likely to gain ________ through speedy, convenient, or careful delivery of products

A) price differentiation B) product differentiation C) channel differentiation D) services differentiation E) people differentiation

In ________, operations outside the home country are managed by individuals from the host country

A) vertical integration B) horizontal integration C) ethnocentric staffing D) polycentric staffing