Nearly ________ of expatriates experience reverse culture shock upon their return to the U.S

What one trait tops almost every list as a concern among those hiring new graduates for public relations positions?

A. Management skills D. Writing skills B. Objective thinking E. Research skills C. Responses to tension

Which of the following measures the percentage of e-mails that could not be delivered?

A) abandonment rate B) unsubscribe rate C) bounce-back rate D) attrition rate