Due to the growth and pervasiveness of IT, organizations are operating in a much different business environment. Describe three business issues that dramatically affect IT

What will be an ideal response?

Globalization. The worldwide expansion of brands and the emergence of global institutions continue to encounter major protests from groups, and even nations, that want to maintain their local identity. Companies feel this backlash in their use of IT: locales and regions want systems that suit their culture, preferences, or lifestyles. In response, IS executives are seeking to achieve a balance between implementing a single, enterprisewide IT infrastructure and tailoring systems to fit local needs and locating work where it is most cost-effective.

E-enablement. Doing business electronically has been fundamental, but the Internet has transformed the way people conduct business. The before-Internet economy is evolving into an electronic economy where clicks and bricks exist side by side.

Business Intelligence Through Knowledge Sharing and Knowledge Management. The transfer of knowledge between people (sharing), because the most important asset in enterprises is the people and the knowledge they possess. The transfer of knowledge from people's heads into lasting things, such as processes, products, best practices, databases, directories, software, and such is a major challenge for IT.