Which conflict style is associated with stress, dissatisfaction, frustration, and burn out?

Tina's dad says he wants to talk to her about her summer plans. Tina turns off her music and turns to her dad. What listening stage is Tina preparing for?

a. selecting b. remembering c. understanding d. attending

Preet loves to listen to the latest tunes from her favorite Hip Hop Muslim rappers, Muneera Rashida and Sukina Abdul Noor of Poetic Pilgrimage. Preet is most likely engaging primarily in

a. empathic listening. b. evaluative listening. c. appreciative listening. d. disconfirming listening. e. comprehensive listening.