A common cause of poor listening in any communication but particularly in patient assessment is:

A) paying attention to what the patient is telling you.
B) asking the same question in a different way.
C) focusing on what you want to say next.
D) repeating back what the patient has told you.

Answer: C

Health Professions

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The use of a single positive electrode, using Wilson's central terminal, created the ____ lead.

A. bipolar B. deflective C. polar D. unipolar

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What is the PMP used for after a claim file has been transmitted?

A. to follow up on the status of the claim B. to receive a document that lists the amount that has been paid on each claim C. to send an electronic message to the health plan if there is a delay D. All of these are correct.

Health Professions