Intelligent inference and empathy are unrealistic methods to use when attempting to gather information on your audience.

What high-profile reporter was forced to testify in the espionage case of former CIA agent Jeffrey Sterling?

a) Jana Winter; b) James Risen; c) Bill Farr; d) Judith Miller; e) Vanessa Leggett.

Vocal variety is important because _____

a. ? Your voice can be used to underscore and reinforce your message. b. ?Change in vocal pace and emphasis reveal to your audience what is significant. c. ?Not everything you say has equal importance. d. ?All of the above e. ?None of the above