When the licensor provides the licensee with a complete brand concept and operating system, the arrangement is called contract manufacturing

Information quantity is one of the four primary factors in determining the value of information; it is defined as __________.

Fill in the blank(s) with the appropriate word(s).

FedEx approaches quality management from which of the following perspectives?

a. Percent of packages on time b. Percent of flights arriving safely c. Baseline of zero failures d. Low turnover e. High Turnover