U.S. GAAP requires firms holding minority, passive investments in debt and equity securities as securities available-for-sale that the firm intends to sell within one year to report them as
a. Investments in Securities in the Current asset section of the balance sheet.
b. Investments in Securities in the Long-term asset section of the balance sheet.
c. Marketable Securities in the Current asset section of the balance sheet.
d. Marketable Securities in the Long-term asset section of the balance sheet.
e. none of the above
C
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The following information for the past year is available from Thinnews Co., a company that uses machine hours to apply standard factory overhead cost to outputs:
Actual total factory overhead cost incurred$24,000 Actual fixed overhead cost incurred$10,000 Budgeted fixed overhead cost$11,000 Actual machine hours 5,000 Standard machine hours allowed for the units manufactured 4,800 Denominator volume—machine hours 5,500 Standard variable overhead rate per machine hour$3.00 Under a three-variance breakdown (decomposition) of the total factory overhead variance, the fixed factory overhead production-volume variance (to the nearest whole dollar) is:
Which of the following best suggests how to handle customer complaints?
a. Concentrate on the factual content of the complaint, rather than on the feelings of the complainer. b. Operate on the assumption that the customer is never wrong. c. Pass the customer from department to department until the customer gives up. d. Offer explanations and alternatives when the complaint cannot be resolved as requested. e. Let the customer see how angry you are, but finally give the customer what he or she wants.