In Windows, you can select multiple files that are not listed sequentially by holding the ______ key while clicking with the mouse.

You can activate a macro by adding a button to the ________

A) Quick Access Toolbar B) File tab C) Developer tab D) Insert tab

Users are reporting wired connectivity drops in a new office with brand new CAT6 infrastructure. Which of the following tools should a technician use to BEST troubleshoot this issue?

A. OTDR B. Protocol analyzer C. Toner probe D. Cable certifier