__________ evaluation assesses speakers' abilities to
meet set standards and does not compare them to
others.
a. Comparison-based
b. Criterion-based
c. Competition-based
d. Judgment-based
b
Communication & Mass Media
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Martika is a sales representative for her company. Alia, a client, has inquired about free shipping with her order. Alia's communication to Martika is
a. vertical. b. horizontal. c. downward. d. parallel.
Communication & Mass Media
All of the following are true regarding people who experience a high degree of communication apprehension EXCEPT
a. they typically avoid conversations. b. conversing with others is an unpleasant experience. c. they are more motivated to communicate in a competent manner. d. they perceive themselves in a negative manner. e. they are perceived by others in a negative manner.
Communication & Mass Media