Carol Veldt has decided to ask selected guests to participate in an extensive survey about their experience at Seagull Terrace and about their most desired amenities and vacation experiences
By implementing the suggestions she receives from guests, Carol would be following the ________.
A) production orientation
B) relationship orientation
C) sales orientation
D) marketing concept
E) social responsibility concept
D
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Companies who measure their carbon footprint as a baseline for an internal environmental plan are often given accolades for taking the first step, but then they do nothing more about it
What would be the best second step for a company after completing the carbon footprint? A. Work with suppliers to reduce energy output. B. Meet with employees and have them draft a plan for reducing the company's footprint. C. Buy carbon offsets for all company-related travel. D. Assess risks and opportunities that arise from environmental issues. E. Set a date to re-take the carbon footprint test in order to measure results.
Listening is an active search for meaning, whereas ________ is passive
A) speaking B) encoding C) decoding D) hearing