Advertising is an industry that is rooted in informative appeals, where companies must share product information with their customers to increase sales

"If you are going to put a Contact Us link on the website, I need to know who will be responsible for ensuring all emails are responded to within 24 hours," said the managing director of an advertising firm

Why was she so insistent on assigning this responsibility? a. Delayed responses damage the company's credibility and reputation. b. Delayed responses lead to most calls to the support group. c. Delayed responses clog up the email inbox. d. Delayed responses use up precious resources.

Which of the following qualities would you expect to find in an individual raised in a culture high in restraint?