When you show that you are interested in what another person has to say by being receiver ?oriented, receptive, and responsive to his/her message, you are demonstrating

a. openness.
b. certainty.
c. neutrality.
d. supportiveness.

a

Communication & Mass Media

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Faking attention is a common barrier to effective listening

Indicate whether this statement is true or false.

Communication & Mass Media

___________________ power is the ability to influence based on personal charisma and personality

A) Coercive B) Legitimate C) Expert D) Reward E) Referent

Communication & Mass Media