If the expected service falls below the perceived service, customers are disappointed
Indicate whether the statement is true or false
FALSE
Business
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Which of the following interviewer characteristics is described as "is honest and behaves ethically at all times"?
A) aptitude B) price C) third ear D) ethics E) work orientation
Business
The regression equation for a categorical variable with four categories would be modeled as ________
A) ? i = a + b1 D1 + b2 D2 + b3D3 B) ? i = a + b1 D1 + b2 D2 + b3D3 + b4D4 C) ? = b1 D1 + b2 D2 + b3D3 D) ? = b1 D1 + b2 D2 + b3D3 + b4D4
Business