Emotion is primarily communicated by unspoken messages

If an organization is facing difficulties like low commitment to business objectives from the workforce, inability to handle crises, and negative behaviors of employees that is adversely impacting its business credibility, then what challenge is

the organization facing? a) Building trus b) Changing organizational forms c) Confronting ethics d) Global and multicultural changes

In contrast to an ad's headline, what is the function of the body copy?

a. To complete the story. b. To provide contact information. c. To "clinch the sale." d. To reference the visual element.