The phrase, "If I've told you once, I've told you a million times," is an example of:

Jack Gibb has described six pairs of communication behaviors that influence whether the communication climate is defensive or supportive. Which of the following communication behaviors is the opposite of evaluation?

a. description b. control c. strategy d. superiority e. neutrality

What is one thing that perception is influenced by when someone interacts with another person?

a. other's perceptions b. attitude toward that person c. the person's communication style d. situational anxi