A good starting point in developing a constructive relationship with a subordinate older than you is to show respect for his or her experience

To develop effective marketing strategies, marketers must understand how people make decisions about buying and using service and ____________

a. how they evaluate competitors b. what determines their satisfaction with it after consumption c. how often they utilize competitors d. how often they complain to the service firm e. the length of their relationship with the service firm

Independent projects are projects that compete with one another for a firm's resources, so that the acceptance of one eliminates the others from further consideration

Indicate whether the statement is true or false