Name the four groups found in typical information systems (IS) department, and explain the major responsibilities of each
What will be an ideal response?
• The IS departments include a technology office that investigates new information systems technologies and determines how the organization can benefit from them. The chief technology officer, or CTO, often heads the technology group.
• The operations group manages the computing infrastructure, including individual computers, in-house server farms, networks, and communications media. This group includes system and network administrators. An important function for this group is to monitor the user experience and respond to user problems.
• The development group manages the process of creating new information systems as well as maintaining existing information systems.
• The outsourcing relations group exists in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services.
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