Navajo is in a small group working on a project for his literature class. No one is willing to offer ideas, as the group members don't know one other, and Navajo suspects that they are afraid of being ridiculed. Because ________ allows members to generate ideas on a master list before any are debated, Navajo thinks that this might be the best way for his group to generate ideas.

Which of the following factors should you consider before, rather than after, a conflict?

A) whether or not you need extra space when upset B) whether or not people need a cooling-off period C) the fight strategies that aggravated the situation D) the beliefs you hold that might need to be reexamined

A software company has made it mandatory for its employees to be graduates in computer engineering or related information technology fields, and have at least five to ten years of experience. This organization can be categorized as a

a) professional association. b) trade group. c) chamber of commerce. d) labor union.