_____ are expense items that do not become part of a final product

a. Installations

b. Supplies

c. Component parts
d. Business services

ANSWER: d

Business services are expense items that do not become part of a final product. Businesses often retain outside providers to perform janitorial, advertising, legal, maintenance, and other services.

Business

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A preference scale assigns numerical values to different levels of preferences

Indicate whether this statement is true or false.

Business

When subordinates and peers feel a sense of loyalty and admiration toward a manager, they are more willing to do the things that the manager asks of them. In such situations, the manager is said to have ________

A) expert power B) coercive power C) legitimate power D) referent power E) reward power

Business