Learning always involves the acquisition of new behaviors

Which of the following is an area of potential use for performance appraisals?

a. Validation of employment testing b. Training needs assessment c. Employee training and feedback d. All of these

Agatha is determined to ban guns in the United States. This is a controversial topic, and social scientists have debated whether the ownership of guns by citizens increases or decreases crime. Agatha could go to the library and look up studies on the linkage between guns and crime rates. Instead, Agatha just reads the local newspaper and cuts out articles about robberies in which the "bad guy" used a firearm. Agatha is demonstrating __________.

A. a mental set B. confirmation bias C. stereotype suppression D. the availability heuristic