Betty Warner works in the public relations department of an organization where employees enjoy a great deal of autonomy

Her responsibilities include regular contact with traditional media, writing executive speeches, and counseling management about certain issues. What type of organization is Betty working for?
a) Large organization
b) Traditional organization
c) Small organization
d) Functional organization

a

Communication & Mass Media

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Patricia approaches conflict by removing herself from the situation. In other words, Patricia illustrates what conflict management style?

A) Negotiation B) Accommodating C) Collaboration D) Forcing E) Withdrawing

Communication & Mass Media

Joe tells his wife, Sarah, that he thinks they should "redo" their bathroom as their next home

improvement project. Sarah reacts strongly to this suggestion, complaining that, "We don't have enough money to do that!" Sarah thought "redo" the bathroom meant to replace the shower, toilet, and sink and to re-tile the floors and paint the walls. She was relieved when Joe explained that what he meant by "redo" the bathroom was to paint the walls and have the floors refinished. The language barrier Joe and Sarah experienced is called A) allness. B) bafflegab. C) bypassing. D) polarization.

Communication & Mass Media