Focus groups are often used when the purpose of the study is

Instead of simply saying, ?The dog slept on the chair,? Emily said, ?The lethargic dachshund

snoozed contentedly on the overstuffed armchair.? This best illustrates what principle of effective verbal delivery? A) use unbiased words B) use vivid words C) use simple words D) use correct words

Empathic listening is preferable to objective listening regardless of the context or the speaker's state of mind

Indicate whether the statement is true or false.