The six dimensions in Donnellon's team talk include conflict management, negotiation, and identification

A(n) _________ helpschart the types of stories and features that will reinforce an organization's goals

a. editorial calendar b. newsletter c. masthead d. mission statement

Which is good advice when we are seeking explanation and clarification of our perceptions?

a. Begin by asking the other person to explain his or her perception. b. Ask for explanation or clarification if you don’t understand the other person’s viewpoint. c. Present only facts when you express your viewpoint. d. Tell the other person what you infer his or her perception to be.