Lila is living in France and is still working on her fluency with the French language. She often has to pause to translate thoughts into words. Lily is demonstrating

What is the strategy that is most likely to make the next conflict less unpleasant?

A) Win-Win B) Win-Lose C) Lose-Lose D) Lose-Win

Which types of goals include using interpersonal skills so as to be perceived as interpersonally attractive and believable?

a. Relational b. Content c. Task d. Primary