Card stacking is a good way to present an argument you can ethically win

In a group, the harmonizer works to

A. affirm contributions of others by affirming their ideas. B. control the flow of communication. C. manage conflict effectively. D. provide substantive information for discussion.

Many public agencies and private corporations expect specific communication behaviors from their employees. These might include all of the following, EXCEPT

A. being open to others' opinions. B. limiting discussion of controversial topics. C. treating people with dignity. D. listening attentively.