Public relations campaigns should be mostly targeted to the general public

Within group, norming procedures that should be determined include all of the following EXCEPT _____

A. planning an agenda B. selecting members C. handling routine housekeeping details D. preparing for the next meeting

Which of the following is recommended when preparing to listen in the classroom?

A. Finish reading assignments after the class is finished; this will force you to listen more carefully. B. Try to get 9 hours of sleep. C. Focus on internal noise so you can work through personal problems. D. Listen defensively.