Carmen has previous experience in public speaking, tends to have very littlespeaking apprehension, and a lower heart rate when speaking.What is Carmen's style of communication apprehension?

Websites use ______ to track users while they are on the site.

A. small files called cookies B. remote-controlled web cameras C. the person sitting next to you at a cybercafe D. a site map

Caroline told her audience, "There seem to be more children than ever before going to school without having breakfast." This statement is an example of a(n)__________.

A. belief B. platitude C. value D. stereotype