________ are techniques, such as humor or suspense, used to get the audience?s attention

Marco wants to get hired by a company, so he studies the company’s background to prepare for an interview with the hiring manager. Marco is focusing on the interaction goal known as

a. communication. b. identity. c. content. d. relationship.

Examples can be used for all of the following except: a. to build your case or make credible generalizations

b. to make an audience believe a hypothetical story is true. c. to bring concepts to life or to elicit emotions. d. to reinforce points.