Despite being the project manager, Alice did not involve herself much in the project. Whenever she heard about a problem, she would quickly make a decision about the solution, which was often incorrect and resulted in a loss for the company
Which skill does she need to develop?
a) Fact-finding and evaluation skill
b) Interaction process skills
c) Brainstorming skills
d) Creating consensus skills
A
Communication & Mass Media
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_______ involves communication behaviors that reflect respect for others and foster harmonious and productive relationships
a. Empathy b. Civility c. Sympathy d. Legality
Communication & Mass Media
When you use a refutation strategy, you address the specific concerns and offer solutions to the objections you know you will encounter
Indicate whether this statement is true or false.
Communication & Mass Media