Language that makes people feel comfortable by establishing a connection, displaying empathy, and showing trust is classified as what style of language?

Honda Town, a major marketing company, was under intense public scrutiny last year because of major scandals in financial reporting. Which key theme should be addressed in its annual report to explain all the allegations?

a. Corporate governance andaccountability b. Candor and completeness c. Environmental sensitivity and conciseness d. Accountability and environmental sensitivity

Lemarr says, "I am really bummed out about not getting any job offers.". His roommate, John, responds, "Sounds as if you're feeling pretty low about the response so far.". John's communication is an example of __________

a. pseudolistening b. relying on mnemonics c. paraphrasing d. evaluative listening e. ambushing