In the ____ stage, product sales have leveled off and profits are beginning to decrease.

Rather than attempting to fix existing problems through minor adjustments and the fine- tuning of existing processes, the key to reengineering is to ask, "If this were a new company, how would we run this place?"

Answer the following statement(s) true (T) or false (F)

One of the most successful publishing firms in college textbook history was started when Richard D. Irwin saw, while reading the U.S. Statistical Abstract, the rapid rise in college of business enrollments following World War II

This success was a result of Irwin recognizing: A) a failure to meet an objective B) a "symptom" as an opportunity C) a "symptom" of data analysis D) an environmental opportunity E) a "signal symptom"