Jeremy sells encyclopedias for a company,visiting each house in a particular neighborhood and convincing the residents to buy the books
The people at the first few homes asked some questions, and even though he was not able to provide satisfactory answers, Jeremy understood the questions were being asked. To provide satisfactory answers to the next person, what step must Jeremy take?
a. Prepare
b. Rephrase the question
c. Use organizational signposts
d. Stay on message
A
Communication & Mass Media
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All of the following are types of persuasive speaking except
a. speeches addressing disputed facts. b. speeches addressing attitudes, beliefs, and values. c. speeches addressing the meaning of formal occasions. d. speeches advocating action or policy changes.
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The ________ response to interpersonal conflict is both destructive and passive
A) ?exit B) ?voice C) ?loyalty D) ?neglect E) ?ambush
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