An advocate might use cost/benefit analysis when considering ______ in a policy debate.

Scholars estimate that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication?

A) Less than 25% B) Between 25% and 35% C) Between 35% and 50% D) More than 65% E) 100%

When astronaut Carolina Rodriguez came to campus to speak about her experiences as a space shuttle commander, Nguyen was very interested and took detailed notes. When he talked about the experience later with his friends, they realized that Nguyen hadn't realized some of what Rodriguez said was meant sarcastically; he was so busy taking notes that he didn't notice her facial expressions. This represents a breakdown in which stage of effective listening?

A. interpreting B. understanding C. feedback D. evaluating