Which of the following best typifies the OD practitioner's attitude about change in an organization's culture?
a. Change may be imposed on a system when necessary.
b. Change within an organization is legitimate as long as it is supported by some members.
c. The process governing change is not important but the results are important.
d. Culture is the key to an organization's success.
e. Convincing members at all levels of the organization is critical to the success of the OD program.
d
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You have to convince your boss that packaging will be the key to increasing sales of the company's new line of instant pudding mixes. What do you tell him about the packaging?
a. It allows products to be shipped more easily. b. It can be used to help promote the product. c. It will conforms to all ethical standards. d. It will cause no environmental damage.
The policies and procedures helping to ensure that management directives are executed and actions are taken to address risks to achievement of objectives are part of which component of the COSO model?
a. The third line of defense. b. Control environments. c. Risk assessments d. Control activities. e. Monitoring activities.