Recommend a course of action for Don and support your decision
What will be an ideal response?
There isn't enough information to reach a definitive answer. It is probable that supporters for all three approaches can be found when discussing this in class. Letting the students support each of the three approaches helps solidify the answer to part a in their minds. The important thing in the discussion is not to get a "right" answer but for the student to recognize that they need more information before they can reach a definitive conclusion.
By way of summary: Generally, packaged software is best if it is available and of acceptable quality, versatility, etc. If the software is acceptable to Otno (that is, it is sufficiently close to what he needs), the low cost and immediate implementation make packaged software an attractive approach.
You might also like to view...
What advice should you follow to produce professional-looking reports?
a. Justify right margins. b. Incorporate as many graphics and clip art as possible to break up the text. c. Use a consistent type font throughout the report. d. Use a type size of 14 or larger in the body of the report to ensure readability.
What minimum percentage of eligible employees must be insured under a noncontributory group life policy?
A) 0.5 B) 0.25 C) 1 D) 0.75