Services, as well as goods, can be imported and exported

A bottom-up approach to the development of organizational policies is driven by:

A. A review of corporate goals and objectives. B. A structured approach that maps policy objectives to corporate strategy. C. A risk assessment of asset vulnerabilities. D. A business impact analysis of known threats.

A retailer seeks to conduct a survey that requires lengthy responses by respondents. Many questions are also difficult to understand. The retailer should utilize which survey technique?

a. observation b. telephone survey c. mail survey d. personal survey