Employees of Fannie Mae, a financial company, are complaining that the pay is unfair and gossiping with each other about it, hurting morale and productivity.

a) The company managers should reprimand the critics and tell them to get back to work.
b) The company should survey the market value of each job and show employees the results, demonstrating that the pay is market-based.
c) Managers should speak to the loss of productivity but ignore the gossip. Managers should expect those who feel strongest to leave the company.

Answer: The company should survey the market value of each job and show employees the results, demonstrating that the pay is market-based.