Explain and compare the concepts of telemarketing and direct selling. Why might a consumer be more likely to buy Tupperware at a home party than the same product from a telemarketer?

What will be an ideal response?

Telemarketing is the use of the telephone to sell directly to consumers and business customers. Direct sellers bypass channel intermediaries and sell directly from manufacturer to consumer. Typically, independent seller representatives do the selling in person in a customer's home or place of business. Tupperware is a firm that uses a party plan approach, with salespeople demonstrating products in front of friends and neighbors. Many people do not like receiving telemarketing calls at their home or place of business. Recent legislation has banned aspects of telemarketing with the National Do Not Call Registry. Consumers may be more willing to speak in person to a direct sales representative in a social setting, such as a Tupperware party, than to speak with someone on the phone about a product or service.

Business

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________ is a VoIP service that currently offers free calling among its customers over the Internet and reduced-cost calling to and from Public Switched Telephone Network customers

A) Skype B) SIP C) SPIT D) IM

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Gale works for 2 hours and earns $30. Allison also earns $30, but for 3 hours of work. Equity theory predicts which of the following might happen when Gale and Allison become aware of each other's earnings:

I. Gale will ask for a raise II. Allison will reduce her effort III. Gale will reduce her effort IV. Allison will ask for a raise V. Allison will perceive an inequity A) I and IV B) II only C) II, IV, and V D) All but IV E) I, II, and III

Business