Using the direct approach for negative messages

A) makes a shorter message possible.
B) is rude and unprofessional.
C) is always preferable when communicating internally.
D) means you end with a statement of your main idea.
E) requires more time for your audience to understand.

Answer: A
Explanation: A) Stating the bad news at the beginning can have two advantages: it makes a shorter message possible, and it allows the audience to reach the main idea of the message in less time. Using the direct approach is not rude or unprofessional. When you're communicating internally, the best approach will depend on a number of different factors.

Business

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