In class, DeCarl asks Julia if she would like to study for the Comm Theory exam together. The transmitter, in this case, is

Explain the term "communication climate." De?ne the two types of communication climates listed in your

text. How can we prevent ourselves from communicating defensively? What will be an ideal response?

Generally, people use facial management techniques to __________

a) enable them to express feelings while achieving desired effects b) show how they really feel about others c) establish territorial boundaries d) distance themselves from others