In using an apology strategy to a crisis situation, the firm must acknowledge its inappropriate behavior and make a commitment not to engage in any further inappropriate behavior

A property was valued at $200,000 for property tax purposes. According to Proposition 13, what would be the maximum value for property tax purposes in two years, assuming the owner did not make capital improvements

a. $202,420 b. $204,010 c. $206,220 d. $208,080

Which approach to aggregation requires an information system that allows access to current inventory records from each location?

A) Information centralization B) Specialization C) Product substitution D) Component commonality