Dental customers ____________ to avoid delays and ensure effective use of dental professionals' time
a. sit quietly in the waiting room
b. commit positive word-of-mouth
c. confirm and honor appointments
d. should get to know hygienists
e. provide accurate histories
c
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Indicate whether the statement is true or false
Which of the following situations is best suited for the use of sales promotions as a promotional
tool? A) situations requiring an improvement in the company's perceived reputation B) situations in which some level of interactivity is desired by customers C) situations in which brand perceptions are based on thought leadership D) situations requiring a boost in sales in the short term