In American business culture, people who come late to meetings without a very good reason are considered to be

Mapping is a listening technique which helps the listener account for each and every word a speaker

utters. Indicate whether the statement is true or false

When developing and presenting training programs, the textbook suggests:

a. train in the manner you were trained b. don't assume everyone learns as you do c. use a variet of training techniques to tap into all learning styles d. all of the above e. only b and c