Quality-of-work-life programs, though in existence for many years, have never really caught on and appear to be quickly losing their appeal

Which of the following best describes the difference between a major and a secondary violation?

A. Major: first violation; secondary: second violation at a school B. Major: helps a school to gain a recruiting advantage; secondary: helps a school to gain a competitive advantage C. Major: helps a school to gain a recruiting or competitive advantage; secondary: could result in severe penalties to an institution D. Major: provides a school with an extensive recruiting or competitive advantage; secondary: provides a minimal recruiting or competitive advantage and may be inadvertent or isolated in nature

Critics have accused some producers of practicing ________ by using materials and components that will break, wear, rust, or rot sooner than they should

A) high-pressure selling B) short-term planning C) planned obsolescence D) nonfunctional warranty E) deceptive promotion