The first stage of the listening process is __________

The feelings that the two people have about their previous conflict become part of the ______.

a. conflict interaction b. distal outcomes c. distal context d. proximal outcomes

When deciding whether or not to attend a study session for an upcoming chemistry exam, Sam thinks about how bad he will feel if he does not go and then does poorly on the exam. This is example of what factor that can influence intention?

a. attitude b. anticipated affect c. perceived behavioral control d. regret