An administrator hosts all of the company's virtual servers internally. In the event of total server failure, the server images can be restored on a cloud provider and accessed through the VPN. Which of the following cloud services is the administrator using?

A web server stores and serves up HTML documents and related media resources in response to client requests. In other words, when you type a URL into your web browser and then press Enter, a data packet is sent to that web server that includes your IP address

a. DNS b. Web c. Proxy d. http

A user reports that one of their critical programs no longer functions after a recent router upgrade in the office. A network technician is called in to troubleshoot the issue and documentation shows that the software needs full open connections over ports 558, 981, and 382 in order to function. Which of the following tools could the technician BEST use to troubleshoot this issue?

A. NET USE B. IPCONFIG C. TRACEROUTE D. TELNET